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The All Important Operations Plan
Recorded Webinar (online)
Language: English View webinar Viewing this webinar requires some basic information. This data is only used within SCORE and will not be distributed to any third parties.
About the event

An Operations Plan is used to fill in ALL the blanks of how your business works: who, what, when, where, and how. Why goes somewhere else.

In this session you will learn to spell out:

  • How you are going to make sales. Identify the process.
  • What is needed (direct and overhead costs) to deliver the company’s offering.
  • How you intend to get paid.

Figuring out “what is needed” is an essential step one. Then you must identify costs of making your operation happen - both as a startup and in the ongoing day-to-day running of your business. Without an accurate understanding of costs, it is impossible to accurately project the resources needed at startup or to support long-term profitability.

Heath Waldorf, one of our Certified SCORE Mentors will be the presenter for this webinar. Heath Waldorf spent 12 years as a manager of marketing and operations for a regional service enterprise. While in that role, he also got his Masters from NYU in Management and Systems – a program designed to help business owners and managers be successful in the modern world by leveraging current technologies. He has spent the past 6 as an independent consultant helping companies be successful by objectively examining their businesses from the outside. Heath loves solving problems for business owners and has been a SCORE volunteer for 3 years.

Recording Date: April 7, 2021

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